Our Commitment To Privacy
Your privacy is important to our organisation. To better protect your privacy Strategic Services Group (SSG) provides this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
Information We Collect
This notice applies to all information collected or submitted on the website www.strategicservicesgroup.com.au. On some pages you can make requests for information and to register to receive our newsletter. The types of personal information collected at these pages are your name, company name, email address and phone number.
Whilst browsing our website SSG does not have access to information that is specific to you individually, however we may have access to information about your internet browser, device, operating system, the address of the referring site, your internet protocol address, how long you spend on each page, your geographic location (to city level only), and clickstream information.
Google Analytics and Cookies
To improve your experience on our website, SSG may use ‘cookies’ using Google Analytics. We use reports provided by Google Analytics to help us understand website traffic and webpage usage. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences are an industry standard and most major web sites use them. Cookies, which include IP addresses, are transmitted to and stored in Google servers in the United States where they are used to compile web-use reports. Google may transfer this information to third parties, where required by law, or for information processing on its behalf. Google will not associate IP addresses with any other data held by Google.
Your website user data may also be used by SSG for advertising campaigns on other platforms such as Facebook from time to time. For additional up-to-date detailed information on Facebook’s data policy, see https://www.facebook.com/policy.php
How We Use Information
SSG uses the personal information you provide about yourself only to complete that request for information. We do not share this information with outside parties except to the extent necessary to complete that process. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. You can register with our website if you would like to receive our newsletter as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the applicable registration form.
We use non-identifying and aggregate information to better design our website. This statistical and analytical information provides general information which helps us identify web usage trends. We do not have access to information that is specific to each individual visiting the website and we do not use this information to identify you personally or individually. We use this information to better understand user behaviour and characteristics, what parts of the site are most popular and how visitors arrive to the site so that we improve our web content. SSG never uses or shares the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Accessing or Correcting Your Information
You can inquire about all your personally identifiable information that SSG collects online and maintains by contacting us on 1300 153 249. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows the error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.