Website Privacy Policy

Our Commitment To Privacy

Your privacy is important to our organisation. To better protect your privacy Strategic Services Group (SSG) provides this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

Information We Collect

This notice applies to all information collected or submitted on the website www.strategicservicesgroup.com.au.  On some pages you can make requests for information and to register to receive our newsletter. The types of personal information collected at these pages are your name, company name, email address and phone number.

Whilst browsing our website SSG does not have access to information that is specific to you individually, however we may have access to information about your internet browser, device, operating system, the address of the referring site, your internet protocol address, how long you spend on each page, your geographic location (to city level only), and clickstream information. 

Google Analytics and Cookies

To improve your experience on our website, SSG may use ‘cookies’ using Google Analytics. We use reports provided by Google Analytics to help us understand website traffic and webpage usage. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences are an industry standard and most major web sites use them. Cookies, which include IP addresses, are transmitted to and stored in Google servers in the United States where they are used to compile web-use reports. Google may transfer this information to third parties, where required by law, or for information processing on its behalf. Google will not associate IP addresses with any other data held by Google.

By using this website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google. Doing so, however, may affect web-site functionality. More information on Google’s privacy policy can be found at: https://www.google.com.au/intl/en/policies/privacy/.  

Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other sites. When you go to other websites from here, we advise you to be aware and read their privacy policy.

SSG also uses interfaces with social media sites such as Facebook. If you choose to “like” or “share” information from this website through these services, you should review the privacy policy of that service. If you are a member of a social media site, the interfaces may allow the social media site to connect your visits to this site with other Personal Information.

Third-party vendors, including Google and others, may show ads for SSG on various sites across the Internet.  SSG uses third-party vendors, such as Google, to use cookies to serve ads based on past visits to this website. Visitors to our website can opt out of Google’s use of cookies by visiting Google’s Ads Settings. Alternatively, visitors can opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt out page.  

Your website user data may also be used by SSG for advertising campaigns on other platforms such as Facebook from time to time. For additional up-to-date detailed information on Facebook’s data policy, see https://www.facebook.com/policy.php

How We Use Information

SSG uses the personal information you provide about yourself only to complete that request for information. We do not share this information with outside parties except to the extent necessary to complete that process. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. You can register with our website if you would like to receive our newsletter as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the applicable registration form.

We use non-identifying and aggregate information to better design our website.  This statistical and analytical information provides general information which helps us identify web usage trends. We do not have access to information that is specific to each individual visiting the website and we do not use this information to identify you personally or individually. We use this information to better understand user behaviour and characteristics, what parts of the site are most popular and how visitors arrive to the site so that we improve our web content. SSG never uses or shares the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Accessing or Correcting Your Information

You can inquire about all your personally identifiable information that SSG collects online and maintains by contacting us on 1300 153 249. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows the error.  To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Contacting SSG

If you have any questions or comments about this Website Privacy Policy, or about our handling of personal information about you, please call us on 1300 153 249.